At Pioneer Plumbing Restoration, we pride ourselves on our rapid response times. In most cases, we can have a technician at your Edwardsville location within 30-60 minutes of your call. We understand the urgency of water leaks and prioritize emergency calls to minimize damage to your property.

While waiting for our team to arrive, there are several steps you can take to mitigate damage:

• • Turn off the main water supply to your property
  • If safe to do so, remove valuable items from the affected area
  • Use towels or buckets to contain the water
  • Avoid using electrical appliances in the wet area
  • Take photos of the damage for insurance purposes Remember, your safety is paramount. If you’re unsure about any of these steps, wait for our professionals to arrive.

We use a combination of advanced technologies to detect hidden leaks with minimal disruption to your property. This includes:

• • Acoustic listening devices that can hear the sound of water leaking
  • Thermal imaging cameras to detect temperature differences caused by water
  • Moisture meters to identify areas of high moisture content
  • Video pipe inspection cameras for visual confirmation of leaks within pipes These tools allow us to pinpoint the exact location of leaks without unnecessary demolition.

Yes, our emergency leak repair services are available 24/7, 365 days a year, including all holidays. We understand that plumbing emergencies don’t take time off, so neither do we. You can count on Pioneer Plumbing Restoration to be there whenever you need us in Edwardsville, IL.

The duration of an emergency leak repair can vary depending on the nature and location of the leak. Simple repairs might be completed in an hour or two, while more complex issues could take several hours. Rest assured, our technicians work efficiently to resolve your emergency as quickly as possible without compromising on quality.

Yes, we stand behind our work. All our emergency leak repairs come with a warranty on both parts and labor. The specific duration of the warranty may vary depending on the type of repair, but we’ll always clearly communicate this information to you before beginning the work.

Many homeowners’ insurance policies cover sudden and accidental water damage from plumbing leaks. However, coverage can vary depending on your specific policy and the cause of the leak. We recommend contacting your insurance provider to understand your coverage. Our team can provide detailed documentation of the damage and repairs to support your claim.

We treat your property with the utmost care. Our technicians use protective coverings for floors and furniture in the work area. We also employ containment measures to prevent the spread of water or debris. Our goal is always to fix your leak with minimal disruption to your home or business.

Some signs that you may have a water leak include:

• • Unexplained increase in water bills
  • Sound of running water when all taps are off
  • Damp or discolored spots on walls, ceilings, or floors
  • Musty odors in rooms
  • Reduced water pressure
  • Cracks in the foundation or unexplained pooling of water If you notice any of these signs, it’s best to call us for a professional inspection.

Absolutely. Pioneer Plumbing Restoration is equipped to handle emergency leak repairs for both residential and commercial properties in Edwardsville, IL. We understand the unique challenges of commercial plumbing systems and the importance of minimizing downtime for businesses. Our team is trained to work efficiently in commercial settings, ensuring your business operations can resume as quickly as possible.